Support at Home
Enjoy an easy transition with SJH Support Services and Trilogy Care
From 1 November 2025, aged care at home is changing. The Support at Home program, the government’s new aged care program, will replace the current Home Care Package system, introducing a streamlined and more personalised approach to care.
Whether you’re currently receiving support or just beginning your journey, SJH Support Services is here to help. We make understanding the new home care program simple, by ensuring you know what’s changing, what stays the same, and how to make the most of your care.
Tailored
Care Plans
At SJH Support Services, we believe in providing personalised care plans tailored to your specific needs, ensuring that you receive the support that is right for you.
Complimentary Consultations
We offer free, no-obligation consultations in the comfort of your own home, so you can explore our services and discuss your care needs without any pressure.
Compassionate Caregivers
Our team source caregivers that are experienced, compassionate, and dedicated to providing exceptional care. We ensure that you receive the highest standard of service.
Flexible
Scheduling
We understand that your care needs may change, which is why we offer flexible scheduling to accommodate your evolving requirements. Your comfort and well-being are our top priorities.
Why Choose SJH Support Services
Words from Our Clients
Susan managed my husband’s home-care package and was always easy to reach and incredibly responsive. When I received my own home-care package, I had no hesitation in engaging her services again. Susan consistently goes above and beyond whenever help or assistance is needed.
Karen Mitchell
Yandina
I just want to say how grateful I am for my carers — they feel like family to me. I’m so happy to have such wonderful girls looking after me. Susan, you’ve helped me with everything I’ve needed to stay in my own home, and I feel very lucky to have my home care package with you and Trilogy Care.
Valerie
Kawana
I've been so happy with the support I receive. Susan is always there for me, offering help and support whenever I need it. It gives me such peace of mind knowing that she's just a phone call away if a problem arises. I feel completely safe and supported, and I'm really happy with all of my services.
Betty
Caloundra
Susan looks after my homecare package and has done so for the past four years. She always answers my calls and involves me in all care planning for my services. I feel confident that I am in good hands and well supported.
Graham
Nambour
After issues with other providers, we turned to Susan Hull for our care package - and what a difference! She guided us through the paperwork, set up our account, and is always prompt and easy to reach. Her deep understanding of the program has been invaluable, and we’ve recommended her to several friends.
Joseph Walters
Melany
When I was first assigned my home care package, it felt like a minefield — I really didn’t know what to do or who to go with. A friend recommended Susan to me, and after a home visit everything was explained clearly, which put me at ease. My supports have been organised for me, and whenever I need to change anything, I just give Susan a call and she always reassures me. I’m very happy with who is managing my home care package, and I’ve never looked back.
Margaret
Maroochydore
This lady is the absolute best you could ever wish for, truthful, reliableand very knowledgeable and so honest and friendly.
It’s like she’s my third daughter. If you need help you won’t regret going with this beautiful caring lady.
Joyce Bull
Currimundi